Systems are how the processes, tools and people connect to carry out work.

A system is not a software program.

I often hear business owners say they need a new software program to solve their problem.

It’s not true…

Software programs do not solve capabilities gaps in people or processes…aka your current systems. They can make it pretty, easier, etc. to move information around.

It does not solve the true problem of understanding, making decisions and taking action.

Before buying or putting the time into a new software, think about whether there is a skills gap on your team. Implementing a new software program before addressing the skills gap, will continue to delay progress and results.